Effective date: July 17, 2026
Family Martial Arts Academy (“FMAA,” “we,” “us,” or “our”) operates the website familymaa.com (the “Site”) and provides in-person and online martial arts instruction, membership accounts, and related content. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Information you provide: your name, email address, phone number, billing details, and anything you enter when you create an account, register for a membership, book an intro call, contact us, or post in the member community.
Payment information: membership payments are processed by our third-party payment processor (Stripe). We do not store your full card number on our servers.
Automatically collected: your IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies.
2. How We Use Your Information
- To create and manage your membership account;
- To process payments and send billing-related communications;
- To provide access to classes, resources, and the member community;
- To respond to inquiries and provide support;
- To send schedules, updates, and (with your consent) marketing;
- To operate, secure, and improve the Site;
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share it with service providers who help us operate (such as our payment processor Stripe, website host SiteGround, and email tools), and when required by law or to protect our rights, users, or others.
Automated Tools and Chatbots
We use third-party tools and automation — including chatbots and AI-assisted tools — to help operate some parts of our business, such as communication, support, and scheduling. We never sell your personal information. While we choose providers carefully, third-party tools, systems, and affiliates are outside our direct control, and we are not liable for failures, breaches, or unauthorized disclosures caused by them. See our Terms of Use for details.
4. Cookies and Tracking
We use cookies to keep you logged in, remember preferences, and understand Site usage. You can control cookies in your browser; disabling them may affect functionality.
5. Children’s Privacy
Our programs serve children, and we take their privacy seriously. Accounts for minors must be created and managed by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If you believe a child provided information without such consent, contact us and we will remove it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You may review or update your account by logging in, or request access to, correction of, or deletion of your personal information by contacting us. You may opt out of marketing emails using the unsubscribe link.
8. Data Retention
We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links and Embeds
The Site may link to or embed third-party content (such as video platforms). We are not responsible for the privacy practices of those third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted here with an updated effective date.
11. Contact Us
Family Martial Arts Academy
700 Hope Mills Road, Fayetteville, NC 28304
Email: thuff@familymaa.com
Phone: (910) 223-2537